Question: I recently sent my resume to an employer and want to know if the position is still open, when interviewing might begin, and if I’m a candidate. I’d like to call the human-resources department but don’t know what to ask. Any advice?
Answer:Following up your resume with a phone call to the company is a good move. But unless you want an HR job, why call the human-resources department? In most cases, you should be contacting the hiring manager for the job you want and trying to make a positive impression.
It’s a myth that HR staffers will be offended if you go around them, say senior HR executives. “To be perfectly honest, if I were her, I would be trying to get to the hiring manager,” says Patrick Manion, vice president of global human resources for Flextronics International Ltd., a Singapore-based electronics design and manufacturing company with U.S. headquarters in San Jose, Calif. “Everyone else is just a gatekeeper.”
By learning the name of the hiring manager and contacting him or her, you are demonstrating initiative, and you’ll be more than just a name on a resume. This shows qualities such as persistence, which many companies seek in candidates, says Paul Schaefer, vice president of human resources for United Retail Service LLC, a merchandising services organization with about 1,000 employees based in Kennesaw, Ga.
To learn the name of a hiring manager, call the company’s main switchboard and ask for the name, title and phone number of the person in charge of the area where you want to work. You also can search online through a business networking site, such as LinkedIn.com, or by calling people who know the employer and asking them for help.
Call the hiring manager early in the morning or late in the day when you’re generally more likely to reach him or her directly, Mr. Manion advises. Introduce yourself and express your interest in the job and working for the company. Explain that you have applied for the opening through normal channels and are wondering when you might meet, says Mr. Schaefer.
“If you take the initiative, you might get hired over other candidates,” he says.
How to Follow Up With a Hiring Manager. [Career Journal - Perri Capell]
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Career Hacker * http://www.careerhacker.com * By Bill Inman * http://www.billinman.com